Case Studies
Establish long-term partnership with a market leader in foot care
Requirement:
Our client is a leading player in the global foot care market. They sought a fast-paced CDMO partner to rapidly develop innovative product concepts and launch a full pipline of products on a global scale. Our client required the active ingredients to be scientifically-backed with proven effectiveness in clinical studies. Additionally, they requested for innovative packaging to stand out from the competitive retail market. To achieve this, all parties involved needed to focus on their areas of expertise, such as product development, packaging, design and production, and the global rollout of products. This in turn, needed to ensure consistent quality across all locations where the products are sold.
Solution:
Our cross-functional team have been working collaboratively with our client at all stages - product development, packaging, design and production, logistics and supply chain. Our R&D and project management teams planned a pipeline strategy with innovative active ingredient concepts and cutting-edge packaging options for our client's foot care products. We kept pace with the sales-driven client by intiating simultaneous product developments and conducting clinical trials. Each new product developed has its unique selling points with high recognition value among the end consumers. To further meet the demands of global product launches, our logistics and supply chain teams work collaboratively with our client to ensure product availability in the respective markets. Our on-point delivery, every time and everywhere, has gained countless recognitions by our clients. Till date, the client has entrusted us to develop over 70 foot care products for them.
An extensive repellent range for a major European sporting goods retailer
Requirement:
A major European sporting goods retailer was seeking a CDMO partner to support them in the development, production and regulatory registration of a wide repellent range, for human and pets, under their own private label. The two main challenges of our client's requirements were to navigate through the highly varied biocidal product registration in each European market and the high sustainability standards set in the packaging materials - the use of only recycled plastics.
Solution:
We listened to our client's needs and provided them our expert advice to identify suitable plug-and-play repellent formulations which met their end consumers' diverse needs. Concurrently, we initiated the development of a new repellent formulation that aligned with the customer's specifications. At that time the packaging industry was relatively inexperienced with recycled plastic packaging. We had to conduct extensive storage tests at various climates in our laboratory to ensure optimal stability of the end products. After development of an assortment of repellent products, we were able to make a mark for our client by supporting them to register nine products across 19 countries. We continue our thriving collaboration with the client and have since helped them to deliver more products to the market.
Innovative anti-ageing product formulation and packaging for a global pharmaceutical company
Requirement:
A global pharmaceutical company, who offers the highest quality consumer health products, approached us to expand their premium anti-ageing brand range. The client requested the newly developed products to be innovative in formulation and packaging. Additionally, the ingredients used must fulfill the highly varied and stringent regulatory requirements in countries across Europe and Asia to enable a smooth product registration process in the respective markets.
Solution:
Our development team rose to the challenge and conducted extensive research to explore new active ingredient combinations and application formats. We were able to develop an extended range of anti-aging products with superior formulations and outstanding packaging concepts that are far superior to those of our competitors in the markets. With our deep expertise in navigating the regulatory hurdles in different markets, we were able to identify the regulatory limitations and restrictions on ingredients in the early phases of product development, effectively avoiding delays in the later stages. We customized our formulations to meet the unique regulatory requirements of each country across Europe and Asia. Our client has been pleased with our fast-paced innovation and development process, which is managed by highly organized project and quality teams. We have since been assigned by our client to work on their other brands, formulating high-quality products at affordable pricing, targeting eczema and dry skin conditions.
Exception quality and service for a leading beauty supplement provider
Requirement:
Our client is a successful Australian brand in beauty supplements. Since its establishment in 2014, all of their products have been developed and produced in-house in their own laboratory. In 2019, our client embarked on an unprecedented mission to collaborate with a CDMO partner to further innovate and launch new supplements of the highest quality.
Solution:
We were able to convince our client with our state-of-the-art formulation and expertise in supplements. Our client was impressed by our high quality formula, competitive pricing and speed-to-market, as well as surpassing a stringent pharmaceutical quality control audit. Despite the supply chain challenges during the global pandemic, we were able to deliver over 900,000 units of supplements within 14 months - the first shipment was delivered only three months after the order. After delivery of the products, we continued to add value by providing constant support to our clients' training and education programs for their sales teams. Thereby equipping them with the scientific knowledge and marketing propositions of the products to efficiently handle FAQs and objections by their customes. Our exceptional standards in development, quality, speed, supply chain management and after-sales support were key factors in winning our client's full confidence, which resulted in them appointing us as their only CDMO partner.
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